- All fees are due at the time of service.
- First Office Visits for New Patients are $250 (with out-of-pocket discount) and last 90 minutes.
- Return visits are billed at a rate of $220 per hour (with out-of-pocket discount) and may be 30 minutes ($110) or 60 minutes ($220)
- However, if you have a health insurance plan we are contracted with, and provide us the necessary information, we will bill your insurance carrier as a courtesy. All co-payments will be due at the time of service and may be paid by cash, check or credit card.
- Remember, while naturopathic physicians are covered by many insurance carriers, plans differ between each company and each plan within the company. You are responsible for knowing your benefits, deductibles and exclusions. You are responsible for any portion of your bill that insurance does not cover for balances due to deductibles or coinsurance.
- If you are unsure of your coverage, you may opt to pay for your visit in full, at the time of service via cash, check or credit card. We will then bill your insurance carrier for that rate and, if paid, will apply the amount to any outstanding balances or refund you, whichever is your preference.
- If we are not contracted with your insurance, we will be considered an “out-of-network provider”. In this case, you must pay in full at time of service, and we will give you a superbill that has the information needed to submit the claim directly to your insurance. Once accepted, your insurance will reimburse you directly for 50% -90% of the billed amount (see your insurance contract for your specific percentage rate).
- Deductible: It is your responsibility to know when you have met your deductible. If you have not met your deductible, you must pay your bill at the time of service.
Appointment Changes and Cancellations Policy:
- Due to the high demand for appointments, we require at least 24 hours notice for the changing or cancellation of appointments. A ‘no show’ or cancellation without 24 hours notice will result in a $50 charge.
- Non-covered services are those visits, procedures, diagnostic codes, telephone consults, labs, IV medications and injections, and medications that are not covered by your insurance. Insurances have criteria and strict definitions on what is ‘Medically Necessary’. Many insurance companies do not define or cover particular natural therapies or alternative types of testing. Despite any health benefits these services may provide, your insurance company may not consider them “medically necessary”. If you elect to accept treatment for any non-covered service(s), payment for these items will be your responsibility.
- Some other categories of non-covered services are:
- Wellness visits and non-curative (palliative) treatments
- IV medications and injections
- Functional lab tests-considered ‘investigational’ or ‘experimental’
- If you have any questions regarding these types of visits please discuss it with us.
- Visits are based on standard medical coding for evaluation and management, which involves both complexity of the case and time spent with the patient. Because of this, it is difficult to give an exact amount charged per office visit, however, in general, our first office visits are generally between $200 and $350. Return office visits are generally between $110 and $220. In addition to the office visit, there may be additional fees for blood draws, IVs and injections, in-house lab testing, outside lab fees, etc. Fees for lab services are due at the time of service. Please confirm your benefits with your insurance plan.
- Lab charges: Dr. Reardon charges $15 for all blood draws as a doctor performs this procedure. If it is performed outside of your usual appointment, you pay the $15 fee for a blood draw instead of an appointment fee with co-payment responsibility.
- Copy fees: $0.25 per page. No fees will be charged if medical records are sent directly to another healthcare provider. However, we may charge patients, law firms, etc. for copies as the law allows. Electronic Health Care Records allow us to send digitized health information without a fee with patient permission.
- Accounts delinquent over 120 days will be turned over for collection, charged the full fee, plus reasonable collection and attorney fees.
- Email is an unreliable form of communication in the healthcare industry, therefore we do not answer any questions about medical issues via email. If you have a question about your appointment or urgent questions regarding treatment or symptoms, please call the office. See the policy regarding telephone calls below.
- Telephone consults: Any calls involving the doctor beyond a brief (less than 5 min.) phone call to clarify a treatment plan will be billed to you in 15 minute increments at a rate of $50 (non-prorated). This includes urgent and non-urgent phone calls after hours. Telephone appointments are not covered by insurance companies and will be billed at the time-of-service rate.
Important questions to ask yourself before your appointment:
Do I have naturopathic benefits? If not you will be responsible for paying at the time of your visit.
Do I have a co pay? What percentage of my visit is covered by my insurance, and do I have a deductible? How much of my deductible has been met? Co-pays are due at the time of service. Deductible and co-insurance fees are also a patient responsibility.
How many office and/or preventive visits am I allowed each year? If coverage is denied due to maximum number of visits being used, the patient will be responsible for the balance.
Do I need a referral? Please make sure referrals are in before the time of your appointment.